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Texas STAR (Medicaid) Renewal

Texas STAR (Medicaid) Renewal

Keep Your STAR Benefits!

Have you heard about the public health emergency (PHE) coming to an end and how it could impact you? Read more about it .

Important: The state of Texas has automatically extended CHIP and STAR Medicaid benefits since the federal government issued a public health emergency (PHE) due to the COVID-19 epidemic.

When the PHE ends, you will need to recertify for your benefits. If you do not, you could lose your benefits. We will share information when we receive it. In the meantime, please do these things:

  1. Update your mailing address, phone, and e-mail with HHSC right away.
  2. Watch your mail for information from HHSC. If you receive paperwork, complete it right away.
  3. If you have any questions, please call us.

Don’t lose your health care benefits – let ³Ô¹ÏºÚÁÏÍø help you recertify! Medicaid STAR Members must recertify every year. ³Ô¹ÏºÚÁÏÍø will contact you when your recertification date is coming up, but you must take action if you want to keep your benefits!

Apply for Texas STAR (Medicaid)

What you need to do:

  1. Fill out your STAR renewal form, when you receive it in the mail, and send it back.
  2. Write ³Ô¹ÏºÚÁÏÍø under “Health Plan Name” as your first choice when you get your enrollment form.
  3. Keep enjoying our great ³Ô¹ÏºÚÁÏÍø service!

³Ô¹ÏºÚÁÏÍø Members Enjoy:

  • More than 8,000 Providers and hospitals to choose from,
  • Memberships to Baker Ripley and Boys and Girls Club,
  • Youth Sports League allowance up to $40
  • Free, fun Member events
Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

What you need to do:

  1. Fill out your STAR renewal form, when you receive it in the mail, and send it back.
  2. Write ³Ô¹ÏºÚÁÏÍø under “Health Plan Name” as your first choice when you get your enrollment form.
  3. Keep enjoying our great ³Ô¹ÏºÚÁÏÍø service!

³Ô¹ÏºÚÁÏÍø Members Enjoy:

  • More than 8,000 Providers and hospitals to choose from,
  • Memberships to Baker Ripley and Boys and Girls Club,
  • Youth Sports League allowance up to $40
  • Free, fun Member events
Contact Us

General Information
Local: 713.295.2222
Toll-Free: 1.877.635.6736

Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m

Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.

Provider Services Hotline
Call 713.295.2295, 8:00 a.m. – 5:00 p.m., Monday – Friday

Additional Contact Numbers

Why Choose ³Ô¹ÏºÚÁÏÍø?

As a local nonprofit health plan, ³Ô¹ÏºÚÁÏÍø gives you plenty of reasons to join our ³Ô¹ÏºÚÁÏÍø. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, ³Ô¹ÏºÚÁÏÍø is always working life forward for you and your family.

“³Ô¹ÏºÚÁÏÍø is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.â€

– Cecily
Member of ³Ô¹ÏºÚÁÏÍø

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