Value-Added Services are effective September 1, 2025 to August 31, 2026.
Restriction and limitations may apply. If you have any questions,call Member Services toll-free at 1.888.435.2850.
Restriction and limitations may apply. If you have any questions,call Member Services toll-free at 1.888.435.2850.
Extra Help with Getting a Ride
Additional riders allowed to accompany members on trips.
Rides to food bank/food pantry, grocery shopping, ³Ô¹ÏºÚÁÏÍø sponsored events & senior recreational events.
Disease Management
Diabetic shoe insoles for members with diabetes and enrolled in ³Ô¹ÏºÚÁÏÍø CM or DM program.
Dental ServicesÌý
Two routine dental exams per year up to $600 with teeth cleaning, x-rays, (once annually), non-surgical extractions and emergency exams (limited) for Members 18 and older.
Extra Vision Services
Members may opt-out of standard eyewear benefit and use $150 towards purchase of non-standard glasses or contacts, including contact fitting fee, every 24 months.
Discount Pharmacy/Over-the-Counter Benefits
Members receive $10 per month (up to $120 annually) for over-the-counter-medicines and other health related supplies not covered by Medicaid.
Help for Members with Asthma
Members with Asthma or COPD in ³Ô¹ÏºÚÁÏ꿉۪s Disease/Case Management program get:
Extra Help for Pregnant WomenÌý
Home VisitsÌý
Health and Wellness Services
Healthy Play and Exercise Programs
Self-Management Wellness toolbox.
Gift Card Program
Get rewarded for your healthly behaviors:
Online Mental Health Resources
* Restriction and limitations may apply
Member Services
Local: 713.295.2300 Toll-Free: 1.888.435.2850 | TTY 7-1-1 for Hearing-Impaired
24 hours a day, 7 days a week, Monday – Friday, excluding state-approved holidays. Access your Member account online 24 hours a day, seven days a week. Information is available in English and Spanish.
Call us to get an interpreter. In case of an emergency, call 9-1-1 or go to the nearest hospital. Also call for pharmacy and dental information.
Service Coordination Team
Local: 713.295.5004Ìý Toll Free: 1.888.435.5150Ìý | TTY 7-1-1 for Hearing-Impaired.
Service Coordination Team is available 8:00 am – 5:00 pm, Monday- Friday, excluding state approved holidays.
After business hours you can leave a message and calls will be returned within one business day or call Member Services hotline at 1.888.435.2850.
In case of an emergency, call 9-1-1 or go to the nearest hospital. If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1
Member Services
Local: 713.295.2300 Toll-Free: 1.888.435.2850 | TTY 7-1-1 for Hearing-Impaired
24 hours a day, 7 days a week, Monday – Friday, excluding state-approved holidays. Access your Member account online 24 hours a day, seven days a week. Information is available in English and Spanish.
Call us to get an interpreter. In case of an emergency, call 9-1-1 or go to the nearest hospital. Also call for pharmacy and dental information.
Service Coordination Team
Local: 713.295.5004Ìý Toll Free: 1.888.435.5150Ìý | TTY 7-1-1 for Hearing-Impaired.
Service Coordination Team is available 8:00 am – 5:00 pm, Monday- Friday, excluding state approved holidays.
After business hours you can leave a message and calls will be returned within one business day or call Member Services hotline at 1.888.435.2850.
In case of an emergency, call 9-1-1 or go to the nearest hospital. If you have trouble hearing or speaking, please call the TTY/TDD line at 7-1-1
As a local nonprofit health plan, ³Ô¹ÏºÚÁÏÍø gives you plenty of reasons to join our ³Ô¹ÏºÚÁÏÍø. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, ³Ô¹ÏºÚÁÏÍø is always working life forward for you and your family.
“³Ô¹ÏºÚÁÏÍø is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.â€
– Cecily
Member of ³Ô¹ÏºÚÁÏÍø
Ya sea que se trate solo de ti o de toda tu familia, encuentra hoy mismo una cobertura médica asequible y confiable. ¡Ya llegó la Inscripción Abierta del Mercado! ¡Llame ahora! 832.501.3254